IT disputes can hit businesses – and reputations – hard.
IT and telecom systems are arguably the most crucial aspect of a business’ infrastructure. So, the impact of IT disputes can be serious; with both financial implications and reputational damage.
What do we do?
We’re experienced at helping to mitigate these risks by proactively managing potential conflicts or disputes within supplier/ customer arrangements. Our aim is to achieve a commercial solution when things go wrong. We regularly act for both business customers and suppliers of IT and telecoms services and advise on IT dispute matters around:
- outsourcing disputes;
- breach of contract disputes;
- payment calculation disputes (including in minimum fee arrangements);
- service delivery issues or failure in IT and telecoms services;
- termination of contract disputes; and
- OFCOM investigations.
Who do we help?
We act for business customers as well as suppliers of IT and telecoms services in dealing with IT disputes.