The use and control of data is critical for any business but particularly retail and hospitality businesses which engage with individual consumers.

Our lawyers have extensive practical expertise helping clients to achieve compliance, including with processing personal data via platforms and promotions, as well as putting in place arrangements for cross-border transfers and binding corporate rules. We also help clients with their data subject access requests and regulatory investigations.

We advise on all aspects of data protection and privacy law to aid compliance but we can also advise on practical solutions to real problems. We offer the full range of services from advice on subject access and privacy notices to full compliance reviews. We also deal with registration, complaints handling offences and prosecutions. 

We regularly provide staff training on a wide range of data protection and privacy issues, including training dispersed teams at multiple sites. 

We are one of the few legal businesses that have advised on data protection prosecutions by the Information Commissioner’s Office (following a data leak).


  • Major retailer – Acting for a major retailer on a successful action concerning the theft and misuse of confidential information from its business.
  • Global brand – Advising a global brand on their data protection compliance programme in connection with the roll-out of their child-focused website across five different territories.
  • FTSE100 business – Advising a FTSE100 business on the contingency measures to be put in place should a data leak occur within its organisation. This involved rapid-response legal, PR, contact centre and technical expertise teams on-hand and available at short notice to advise on the practical steps and to provide services following a data leak.
  • Global manufacturer – Advising a global domestic appliance manufacturer on the intellectual property issues arising out of the acquisition of a well-known brand.
  • Automotive distribution network – Advising on competition aspects of an automotive distribution network.

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