The health and wellbeing of our colleagues and the businesses that we work with is of paramount importance to Gateley.  We are implementing appropriate measures to ensure that we can continue to deliver a high level of service whilst also providing a safe working environment for our people.

Operational continuity

We created an emergency response team of senior leaders to co-ordinate decision making and all communications.  We have also appointed C-19 reps in every team in every location to cascade information both ways quickly and sensibly. Keeping everyone informed on developments remains key.

In line with government advice, we initially arranged for the majority of our workforce to work remotely and arrangements remain in place to ensure that colleagues can access systems from home to maintain our high standard of service delivery.
We asked our staff what they wanted the “new normal” to look like after lockdown and implemented Gateley Agile in response with a hybrid of working in the office and working remotely to suit individual preferences and client service delivery.

Need help?

We are committed to supporting you during these challenging times, and should you need our help as this situation evolves please contact your usual Gateley contact or a member of our leadership team.

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Monitoring wellbeing

We have set up a COVID-19 dedicated email address to that colleagues can share confidential information on their health and wellbeing with our HR task force.

We are keeping a record of any colleagues who have self-isolated or if they have any coronavirus symptoms and we are asking people returning from trips abroad to remain at home until they have a negative PCR test.

We have also produced guidance for everyone working at home and working in our offices on how to make it work for them both practically and emotionally. We are very aware of the impact of COVID on the mental wellbeing of our team and will ensure regular communications to keep people connected.

Minimising risk

We are generally a low risk office environment with a full suite of existing Risk Assessments and Safety Working Practices all of which will remain fully in place.  We have reviewed the additional risks posed by Covid 19 to staff, visitors and the communities in which we live, work and travel and we have put systems in place to manage those risks and avoid the spread of coronavirus.  In assessing the risks, we have looked at the public guidance on transmission and social distancing, the Government’s guidance on reopening offices and the Law Society guidance on coronavirus for law firms.  Our full risk assessment has been shared with our teams via our intranet and incorporated into our safe working practices materials.

Our current strategy
We ceased all business travel and moved to remote working very quickly, ahead of lockdown, and we remain committed to a hybrid of office and agile working where possible for the majority of our staff across all offices.  We have enhanced our IT facilities to enable secure and successful remote working and maintain our high service delivery to clients.

We are delivering a very high quality service through Gateley Agile to our clients, it is very much business as usual for our service to clients across all parts of the Gateley business.

We are keeping abreast of developments in the UK and worldwide as they happen and reviewing our arrangements in line with changes to risk for our people.

We have shared our risk assessment and strategy with our people across the business and we are engaging with them about the situation, supporting their wellbeing during remote working and listening to their feedback on plans for the future through Gateley Agile.

Current arrangements
In line with best practice, we are limiting attendance levels in our offices, maintaining mask wearing in communal areas and asking staff and visitors to stay away if they have coronavirus symptoms. We are also reducing business travel, large meetings and unnecessary gatherings through the continued use of systems such as Microsoft Teams where we can.

There is enhanced cleaning together with hygiene and social distancing measures in place in our offices, all supported by appropriate signage.  Our current key control measures for people who need to come into our offices include:

  • Restricting numbers: pre-authorised visits only 
  • Temperature checks on arrival
  • Social distancing at all times
  • Enhanced cleaning of surfaces and workstations
  • Mask wearing in all communal spaces.

We will continue to review arrangements and guidance from Government and other sources as it emerges engaging closely with our teams regarding any changes to our way of working.


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