Since knowledge, experience, nor intellect protects against unconscious biases, the first step is to acknowledge that no matter how effective a decision-maker you think you are, you’re still affected by cognitive biases.
Mental shortcuts and biases operate at an automatic and unconscious level. As a result, awareness of these biases does not eliminate their detrimental effects. However, steps can be implemented and strategies adopted to minimise the risks to effective human capital decision-making.
Here are a few tips:
1 Linos & Reinhard (2015), A head for hiring: the behavioural science of recruitment and selection, Research Report, CIPD www.cipd.co.uk/knowledge/culture/behaviour/recruitment-report
2 In an evaluation of 37 Kiddy assessments at BU Excolevel and 74 assessments at Exco-1 level, 100% ofKiddy clients reported that the assessments proved to be good or excellent predictors of subsequent performance;80% reported that they were good predictors of subsequent candidate behaviour and performance and 20% reported that they were excellent predictors of subsequent behaviour and performance.