Notice of cyber security incident

We are currently managing a cyber security incident after discovering unauthorised activity on our network.

The intrusion was quickly identified by our IT team and we acted immediately to secure our systems, taking some systems offline while we undertook necessary extensive investigations into the incident. Based on the information gathered to date, we are confident that our security controls were effective in limiting the impact of the incident which has been confined to a very small part of our data store, approximately 0.2% of our data.

The incident has been reported to the necessary authorities and regulators including the National Crime Agency, Action Fraud and the Information Commissioner's Office. We are working with experienced cyber security professionals to support our investigation and identify any parties that may have been affected. The impacted data did include some client data but there is no evidence currently to suggest that the affected data has been further disseminated. We will, of course, contact anyone affected in due course.  We have carefully but rapidly re-established our core systems to enable us to continue to work and communicate with our clients, suppliers and intermediaries.

If any client has any concerns about the incident, we would encourage them to contact their day-to-day Relationship Manager.