Expertise
Benjamin Carter is Head of Technology Innovation at Gateley, where he leads the firm's Technology Innovation and Solution Engineering functions. He is responsible for driving the adoption of AI, legal technology and innovation across the business, helping to turn emerging technologies into practical solutions that improve productivity, enhance client service and create measurable business value.
Benjamin has worked in the legal sector for almost 15 years, with experience spanning operational leadership, process improvement, legal technology, product development and innovation. This combination of operational and technology expertise gives him a practical understanding of how organisations can successfully adopt new technologies and embed lasting change.
Since joining Gateley in 2025, Benjamin has worked with teams across the business to identify opportunities for innovation, deliver technology-enabled change and help colleagues make the most of emerging technologies. His remit includes AI, legal technology, automation, solution engineering, innovation governance and business transformation.
Benjamin has a particular interest in translating complex business challenges into practical technology solutions and in the role technology can play in improving both client service and operational efficiency. He regularly contributes to discussions on AI, legal technology and innovation in professional services, helping organisations move beyond the hype and focus on practical, scalable approaches that deliver real value.