IT disputes can hit businesses – and reputations – hard.
IT and telecoms systems are one of the most crucial aspects of a business’ infrastructure. The impact of any dispute about these systems can be serious, causing both financial implications and reputational damage.
What do we do?
We help our clients to protect their business and where disputes about their systems arise, we are experienced at devising a strategy to minimise these risks, resolve the conflict and achieve a commercial resolution.
Our clients include both suppliers and business customers and we understand the issues relevant to each. We also help our clients effectively manage dealings with regulators. Our experience includes:
- outsourcing disputes;
- software disputes;
- breach of contract disputes;
- payment calculation disputes (including in minimum fee arrangements);
- service delivery issues or failure in IT and telecoms services;
- termination of contract disputes; and
- OFCOM investigations.
We ensure efficient and effective results, provide speedy and early evaluation of disputes, and give tailored and commercial solutions.
Who do we help?
We act for business customers as well as suppliers of IT and telecoms services in dealing with IT disputes.