Gateley Privacy+

Helping you manage compliance, reduce risk and resolve privacy queries with confidence, without the worry of escalating legal costs.

Gateley Privacy+ provides you with on-demand access to a trusted data protection expert who understands your organisation, helping you manage compliance, reduce risk and resolve privacy queries with confidence, without the worry of escalating legal costs.

Managing data protection is an ongoing responsibility. Laws and regulatory guidance evolve, new technologies create fresh questions, and everyday decisions about personal data can expose your organisation to legal, operational and reputational risk.

Gateley Privacy+ gives you direct access to an experienced data protection specialist who gets to know your organisation. Through a flexible annual retainer, your team can raise routine privacy questions, review areas of concern and receive clear, commercially focused advice without worrying about legal costs escalating every time support is needed.

Why Gateley Privacy+?

Data protection issues rarely arrive neatly labelled. A marketing campaign, new supplier, technology project, employee request or data sharing proposal can all create privacy questions. Gateley Privacy+ gives your team a named contact to help resolve those questions quickly and confidently.

  • Direct access to a named data protection expert who understands your organisation.
  • Clear, practical advice on routine data protection queries by email or telephone.
  • An introductory consultation to understand your activities, current compliance position and priorities.
  • An annual review of your data protection compliance, taking account of changes to your activities, law and guidance.
  • Access to standard data protection templates and materially updated versions when released.
  • Annual employee training delivered by a member of our specialist data protection team.
  • Preferential access to G/SAR, our technology-assisted service for responding to Data Subject Access Requests.

Who is the service for?

Gateley Privacy+ is designed for organisations that collect, store or use personal data but do not need, or cannot justify the cost, of a full-time dedicated Data Protection Compliance Manager or a Data Protection Officer. It can also complement an existing legal, compliance, HR, marketing or technology team that needs reliable specialist support.

It may be particularly useful if:

  • you do not have in-house specialist data protection expertise;
  • your team regularly encounters questions about personal data and wants a reliable second opinion;
  • you want greater confidence that policies, procedures and documentation remain up to date;
  • you need predictable annual cost and a clear route to expert support; or
  • you want to strengthen your organisation’s privacy culture without appointing a full-time DPO.

What’s included?

  • Data protection helpline: A named Gateley contact for straightforward data protection queries that can be answered within 30 minutes. Queries can be raised by email or telephone.
  • Introductory consultation: An initial high-level consultation during the first month to understand your organisation, current compliance position and priorities, followed by recommended action points.
  • Annual review: A review after each anniversary of the service, considering changes to your activities, relevant law and guidance, and any further compliance steps.
  • G/SAR support: Preferential access to our technology-assisted DSAR service. Where a query can be answered within the helpline allowance, ad hoc DSAR questions can be raised through the helpline.
  • Template documents: Access to standard documents such as records of processing activities, legitimate interests assessments and data protection impact assessments, with new or materially updated templates shared on release.
  • Training: Annual employee training delivered by a member of our specialist data protection team, with the format depending on your selected package.

Frequently asked questions

Not necessarily. The service is designed to give organisations ongoing specialist support. Whether you are legally required to appoint a DPO depends on your circumstances. We can help you assess your position.

The helpline covers straightforward questions that can be answered within 30 minutes. If a query requires a more substantial piece of work, we will discuss the scope and cost with you before proceeding.

Yes. We will agree a scope and pricing structure that reflects your organisation’s size, activities, expected query volume and training or audit requirements.

Yes. Members receive access to our technology-led DSAR solution, G/SAR, at a preferential rate, and ad-hoc queries can be addressed through our helpline service.

Contact Tom Hughes. He will arrange a call to discuss your requirements, recommend the most suitable package and arrange the introductory consultation.

Get in touch

Speak to our Gateley Privacy+ team