Expertise
Alyson has over 20 years’ experience in the insurance claims sector managing the operational performance of both domestic and commercial instructions from initial intake throughout the claim lifecycle to completion of the rectification works to the pre-loss condition. Managing performance levels, adhering to required Service Level Agreements and preparation of management and financial reports.
How do you help clients?
Within our sector it is important to have empathy and efficiency as all new cases instructed mean a considerable loss to a policyholder’s home/property. It is of paramount importance that the repair process commences promptly, efficiently and safely and is managed throughout, maintaining communication, to ensure the policyholder’s disruption is kept to a minimum.