The biggest talent risk in your organisation isn’t turnover, it’s mid-level professionals quietly losing confidence. These individuals often carry the weight of execution, manage teams, and translate strategy into action. Yet, despite their critical role, some frequently struggle with self-perception and doubt about their impact.
Why confidence erodes at mid-level
- Absence of feedback: Without regular, constructive feedback, employees are left to guess whether their contributions matter. Silence from managers or a focus only on technical skills can easily be misinterpreted as underperformance, despite the reality being otherwise.
- Lack of celebration: Wins that go uncelebrated fade quickly. When achievements aren’t acknowledged, employees lose the reinforcement that tells them “this is working. Keep going.”
- The middle layer effect: Mid-level talent often sits between senior leadership and frontline teams. They’re expected to deliver results but rarely receive the recognition or mentorship that fuels confidence.
The impact of neglected confidence is profound. Self-doubt leads to hesitation, reducing initiative and innovation. Constantly questioning one’s value is exhausting, increasing the risk of burnout. When talented professionals don’t feel seen or valued, they’re more likely to look elsewhere for opportunities.
What leaders can do
- Give timely feedback: Even small moments of coaching can recalibrate perceptions and build trust.
- Celebrate success publicly: Recognition doesn’t need to be grand. A simple acknowledgment in a team meeting can reinforce what’s working well.
- Create visibility: Ensure mid-level talent have opportunities to showcase their impact to senior leadership.
- Encourage reflection: Help employees connect their daily work to broader organisational goals, reinforcing the meaning behind their contributions.
Closing thought
Confidence isn’t built in isolation – it’s nurtured through connection, feedback, and recognition. Mid-level talent is the backbone of organisational success. By investing in their confidence, leaders not only strengthen individual performance but also unlock the collective potential of their teams.