Asset delivery

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Gateley RJA

In a fast-evolving built environment sector, ensuring assets are handed over safely, compliantly and ready for operation is essential.

What do we do?

Gateley’s asset delivery service suite provides a smart, data-led approach to managing this process. We combine compliance oversight, defect resolution and intelligent data coordination to streamline asset handover and operational assurance. Every asset is audited against tailored data points, with defects proactively addressed through structured inspection cycles. Compliance is embedded from build to handover, ensuring nothing is missed.

Using Azure-powered reporting and KPI tracking, our team delivers transparency, accountability and strategic insight – making asset delivery not just a quality checkpoint, but a driver of smarter, scalable portfolio delivery across sectors.

Our services include:

  • Compliance management
    • Certificate verification and documentation: Ensuring all required compliance certificates are collected, verified, and centrally stored.
    • Close down audits: Final compliance checks at scheme handover, including health and safety files, building control, and environmental compliance.
    • Regulatory monitoring: Ongoing review of legislative changes and integration into operational processes.
  • Data coordination and reporting
    • Asset data capture: Collection of 150+ data fields per asset, including accommodation schedules, tenure, build type, and compliance status.
    • Template and tracker management: Use of standardised templates for asset data sheets, compliance checklists, and defect logs.
    • Azure-based reporting: Centralised dashboards for forecasting, valuations, and risk management.
    • Exit data and scheme close-out: Structured data handover at project completion, including SharePoint access for external stakeholders.
  • Defects
    • Defects identification and tracking: Defects logged via clerk of works, aftercare officers, and residents; uploaded to CRM or tracker systems.
    • End of Defects (EoD) coordination: Booking, managing, and reporting EoD inspections.
    • Developer liaison and resolution: Chasing developers for defect clearance, issuing making good certificates, and invoicing for unresolved items
    • GDPR-compliant customer contact: Managing customer communications for EoD inspections with full data protection compliance.

Our people

The asset delivery team is a strategically structured unit of over 15 professionals, delivering integrated compliance, defects, and data services across housing and development schemes. It includes compliance and defects administrators, and data coordinators, supported by technical and business operations leads. 

Who do we help?

We regularly advise both public and private sector clients including:

  • Registered providers
  • Build-to-rent providers
  • Developers
  • Local authorities 
  • Housebuilders